Privacy Policy
Learn how we collect, use, and protect your personal information.
Last Updated: September 25, 2026
Introduction
Vatsa AI ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform, website, and related services (collectively, the "Service"). Please read this policy carefully. By using the Service, you consent to the data practices described herein.
Information We Collect
Account Information
When you create an account, we collect your name, email address, password hash, and profile picture (if provided via Google Authentication). We may also store your subscription tier and billing details through our payment processor.
Chat History
All conversations you have with our AI are stored in encrypted form to improve response quality, train models, and provide you with a continuous experience. You can delete individual conversations or your entire history at any time.
Uploaded Files
Files you upload (e.g., documents, images) are processed temporarily to generate responses. They are not shared with third parties and are deleted after processing unless you explicitly save them to your account.
Usage Analytics
We collect anonymous usage data such as feature usage, session duration, and error reports to improve performance and user experience. This data is aggregated and cannot be linked back to you personally.
Device Information
We automatically collect device type, operating system, browser version, IP address, and referring URLs to ensure compatibility and security.
Cookies
We use essential and functional cookies to operate the Service. You can manage your cookie preferences in our Cookie Policy.
AI Generated Content
Any content generated by our AI is processed and stored as part of your chat history. We do not claim ownership over your inputs or generated outputs; you retain all rights to your content.
How We Use Your Information
- Provide, maintain, and improve the Service
- Personalise your experience and deliver relevant content
- Process transactions and send related notifications
- Respond to your comments, questions, and support requests
- Send you technical updates, security alerts, and administrative messages
- Monitor and analyse usage trends to enhance the Service
- Comply with legal obligations and enforce our Terms of Service
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Chat history and uploaded files are kept until you delete them or request account deletion. Usage analytics are anonymised and retained indefinitely for statistical analysis.
Security
We implement industry‑standard security measures, including encryption in transit (TLS) and at rest (AES‑256), to protect your data. However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security. We regularly review our security practices and update them as needed.
Third‑Party Providers
- Google Authentication – for sign‑in and identity verification
- Razorpay (payment processor) – takes payments on our behalf; card, UPI and bank details go to Razorpay and we do not store them
- Cloud Infrastructure – for hosting and data storage
- Analytics Providers – to understand user behaviour (anonymised)
These providers have their own privacy policies and are contractually obligated to protect your data.
Your Rights
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us.
Account Deletion
You may delete your account at any time from your account settings. Upon deletion, all your personal data, chat history, and uploaded files are permanently removed from our active systems within 30 days. Anonymised usage data may remain for analytical purposes. Payment records (order and payment ids, amount, plan, status and the email address used at the time of payment) are kept after deletion for accounting and legal obligations; they are no longer linked to an account.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at: Email: contact@vatsaai.com Address: Bighnesh Vatsa, J-15, Khandagiri Marg, Dharam Vihar, Khandagiri, Bhubaneswar, Odisha 751030, India