Refund Policy

1. Digital Products

Vatsa AI provides digital AI services and software. Because of that, refunds are available within a limited window after purchase (below) rather than indefinitely -- not offered at all, and not automatic after the window closes.

2. Subscription Payments

Any plan can be refunded in full within 7 days of the charge, provided the account has not sent chat messages, generated images, or used any other paid feature since the payment (“unused”).

Outside this window, payments are non-refundable and we do not offer prorated refunds for the unused remainder of the 30-day access period.

3. Cancellations

Plans do not renew automatically, so there is nothing to cancel and you will not be charged again unless you start a new checkout. Access simply ends when the 30 days are up. If you are still inside the refund window, request a refund using the contact details below.

4. Partial Refunds

Refunds requested inside the window above are issued in full, not prorated. We do not issue partial refunds for early cancellation outside the window, service interruption, downtime, or user dissatisfaction.

5. Contact

If you have questions about this policy, contact us at contact@vatsaai.com. Include the email on your account and your Razorpay payment id.

Legal name

Bighnesh Vatsa

Address

J-15, Khandagiri Marg, Dharam Vihar, Khandagiri, Bhubaneswar, Odisha 751030, India

Support email

contact@vatsaai.com

Hours

Monday - Friday, 10:00 AM - 6:00 PM IST